1. Make sure their phone works with Vertap: Compatible Devices
The phone model you have does not matter when sharing!
2. Make sure to touch your Vertap to the very top of the back of their phone.
On iPhones, the sweet spot for reading a Vertap is on the very top of the back of the device.
3. A Vertap CANNOT be read when:
- their phone is in airplane mode
- their device flashlight is on
- their phone screen is off
- their camera is open
1. Make sure their phone works with Vertap: Compatible Devices
The phone model you have does not matter when sharing!
2. Make sure to touch your Vertap to the very center of the back of their phone.
For Androids, the sweet spot for reading a Vertap is in the center of the back of the device.
3. Turn on NFC capabilities in their Vertap settings
If their phone is on the compatible devices list and is still not reading your Vertap, go to their phone settings and search for NFC. Make sure that "NFC" is turned on!
Please send a message with the temp passcode on your Vertap notecard and the email associated with your Vertap Profile to @vertap.co on Instagram or to supprt@verbindenn.com and we will link your account manually!
If your Vertap is setting off your own phone, move it to the bottom of your iPhone or Android!
For Galaxies/Notes, it is actually better to place at the top by the camera.
Make sure and try a placement before you stick your Vertap! ⚡️
Vertap is a small tag placed on the back of your phone that lets you instantly share your social media, music, payment platforms and contact info just by tapping your phone to a compatible smartphone!
The other person doesn't need an app or a Vertap to receive your info 💥
The possibilities for Vertap are limitless. Vertap can be used by anyone in any industry to instantly share a customized, all in one social profile to people they meet.
Don't want to share your whole profile, use our new patented Vertap Direct feature to instantly pop someone to your Instagram, LinkedIn, contact card, Snapchat, etc.
Whether you are a student, artist, entrepreneur, model, influencer, athlete or photographer, Vertap can help improve your networking and will leave a lasting impression on everyone you meet.
For iPhones: Place your Vertap on the bottom of your phone. If you place it at the top, it will set off your phone's reader constantly!
For most Androids: Place your Vertap on the bottom as well.
For Galaxies/Notes: Place your Vertap at the top of your phone by your camera!
No! The other person does not need a Vertap or app to receive your Vertap profile. That's the beauty of Vertap ⚡️
If their phone is on this list of compatible devices you can pop to their phone. If it is not, just use your Vertap QR code on your profile to share!
No! Vertap can be placed anywhere you want. You can put a Vertap:
- on your laptop
- in your car
- on a restaurant table
- in your office
- in an open house
- the possibilities are endless!
The Vertap doesn't communicate to the phone it is on, it communicates to the phone it is sharing info to.
Yes you can! With the Vertap app, you can activate as many Vertap as you want with the same account. Just log into the account you want to activate your Vertap with and tap "Activate Vertap"!
We've had users put Vertaps on their laptop, in their cars, in their offices, etc.
Absolutely! Email us at support@vertap.co to start a conversation with us! 📈
If you would like to be verified on Vertap, please send an email to support@vertap.co containing your full name and a short case for why you should be verified!
A Tap occurs when you touch your Vertap to the back of another person's compatible phone to share your Vertap profile!
This sharing is initiated by a push notification that will appear on the other person's phone. If that notification is tapped, your profile will load in the browser on their phone. No app is required for this!
Your tap count is the number of times you pop your Vertap profile. In the future, we will have rewards for reaching a certain number of pops. So let's get poppin!
Vertap sticks nicely to all case materials except leather and some silicone. For these types of cases, we recommend either sticking the Vertap underneath your case (yes Vertap works through most cases!) or buying a Vertap keychain instead.
For all other cases including placing directly on the phone, Vertap is good to go!
If your question is not answered on this FAQ, please send an email to support@vertap.co !
For all press inquiries, please contact press@vertap.co
Yes! Vertap will work through 99.9% of phone cases, including ones that hold credit cards. The only exception would be if your case has a layer of metal.
For iPhones, the iPhone XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, SE and all future iPhones are compatible with the pop feature of Vertap.
When reading from the Vertap app, iPhone 7 and newer are compatible with Vertap! Just use the "Read a Vertap" function in the main menu.
Virtually all Android Smartphones are compatible with the tap feature of Vertap. However, please visit our compatible devices page to ensure that your smartphone is on the list.
iPhones as old as the iPhone 5S and almost all Androids can use their camera to scan your Vertap QR code. Your Vertap QR code can be found by tapping the QR code button on the top right of your profile on "vertap.co" You can even add your Vertap Card to your Apple Wallet for easy access!
You can also share your profile via text, airdrop, email or any social network by sharing the link to your Vertap profile.
No, Vertap have no effect on your phone's wireless charging capabilities and will not interfere.
Some Android phones have NFC turned off by default!
If your Android is not reading Vertap, go to your phone settings and search for "NFC". Then make sure you have this turned on!
Shipping time within the United Kingdom and Qatar is typically 1-2 business days. .
All orders come with tracking! Please contact us at support@vertap.co if you haven't received your order.
COMING SOON, promising 4-6 days of shipping time.
Once your Vertap is on its way, you will receive an email or text message with a link to your tracking information!
If you don't receive this email, please email us at support@vertap.co
Free exchange incase of a faulty Vertap. Email us your case on "support@verbindenn.com"
If you have not received your Vertap, please try the steps below:
1. Check your mailbox! Many times your Vertap is waiting there.
2. Contact your local post office or carrier and reference the tracking info.
3. There are times when your package is marked delivered but doesn't arrive for another 24-48 hours. If your package has not arrived within this time frame, please send an email to support@vertap.co.
Right here -> Vertap App
If you are getting this message in the Vertap App, that means you have a Vertap that is already activated!
Please follow the steps on the back of the Vertap notecard you received, no need to activate using the app. Once you have followed those steps, your Vertap is good to go!
With the Vertap app downloaded, iPhone 7 and newer can receive your profile in app! This functionality is available with the "Read a Vertap" option from in the Vertap app main menu.
No, the Vertap app is meant to provide a better experience once you have already purchased the Vertap product. You cannot pop another phone with just the app.
If you'd like to change your profile URL, please send an email to support@vertap.co and we will do our best to get you the URL you want!
The People Page™️ is the absolute FASTEST way to save someone's info into your phone!
When someone with a Vertap pops you or you scan a Vertap QR Code, the new person gets added to your People Page™️ automatically. This page saves the Vertap profile of everyone you meet so you can make sure to never lose another important connection.
When a Vertap or QR code sends a notification that says "Open in Vertap" this means they will be added to your People Page™️.